Here you'll find a clear explanation of what information soul777 collects, why it's stored, and how it's kept secure. We believe that keeping you informed is what makes us accountable.
The core principles soul777 follows to keep your data protected.
Soul777 collects several types of information about you — some you provide directly, and some is collected automatically as you use the website.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID/passport number | Age Verification KYC |
| Contact Information | Mobile number, email address | Account Registration Support |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing AML Compliance |
| Gaming Activity | Bet history, win/loss records, game preferences | Service Improvement Responsible Gaming |
| Technical Information | IP address, device type, browser | Security Fraud Prevention |
| Location Data | Country and city (IP-based) | Geographical Restrictions Legal Compliance |
Soul777 never stores your full bank account number, credit card CVV, or mobile banking PIN. This information goes directly to the payment provider through the payment gateway — it never reaches soul777's servers.
When you use the soul777 website or app, certain information is collected automatically — such as which pages you visited and how long you stayed, and which buttons you clicked. This data is used to improve soul777's services, not to identify you personally.
Soul777 uses the data it collects for the following purposes. Each purpose is clearly set out below:
To stop receiving promotional messages from soul777, go to My Account → Notifications and turn off marketing messages. Transaction-related notifications, such as withdrawal confirmations, will still be sent.
Soul777 does not sell your data — that is our core commitment. However, in limited circumstances, certain information is shared with specific third parties as necessary. Those parties and the reasons for sharing are clearly outlined below:
In the event of an acquisition or merger involving soul777, user data may be transferred to the new entity. All members will be notified in advance by email, and the same privacy policy will remain in effect.
Third-party service providers that soul777 works with have their own privacy policies. soul777 reviews these policies and shares only the minimum necessary data. If you experience any issues with a third-party service, contact soul777 Support.
Soul777 uses industry-leading technology to protect your data, with security measures in place at every level:
In the event of a data breach, soul777 will notify affected members as quickly as possible in accordance with legal requirements and will assist them in taking the necessary protective measures.
Soul777 provides technical security on our end, but keeping your password strong and private is your responsibility. soul777 will never ask for your password or OTP over the phone or via message. If anyone does, it's a scam — report it to our support team immediately.
The soul777 website and app use cookies. Cookies are small text files stored in your browser — they do not steal data from your device. The cookies soul777 uses are:
| Cookie Types | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Maintaining login sessions, security verification, and CSRF protection | Cleared at End of Session | |
| Functional Cookies | Remembering language preferences, theme settings, and recently viewed games | 30 Days | |
| Analytics Cookies | Monitoring which pages are most visited and tracking game loading times | 90 Days | |
| Marketing Cookies | Displaying relevant offers and measuring campaign effectiveness | 30 Days |
To disable analytics and marketing cookies, you can delete soul777.my's cookies from your browser settings. Keep in mind that turning off certain cookies may affect some soul777 features, such as remembered logins.
As a soul777 member, you have several important rights regarding your personal data. Exercising these rights is completely free:
To exercise any of these rights, email support@soul777.my or reach out via soul777 live chat. soul777 is committed to responding within 30 days.
How long soul777 retains your data depends on the type of information involved. No data is kept longer than necessary:
Deleting your data isn't just about removing it from the main database — it must also be cleared from backup servers. This process can take up to 90 days after the request is submitted.
If there is no activity on your soul777 account for 2 years, it will be marked as inactive and a notification will be sent to your registered mobile number or email. If there is no response after a further 6 months, the account may be closed.
Soul777 is strictly for users aged 18 and above. soul777 does not knowingly collect any information from minors.
For any questions, complaints, or requests regarding soul777's privacy policy, please reach out through any of the following:
Soul777 aims to resolve all privacy-related requests within 30 days. If a request is complex and requires additional time, you will be informed in advance.
Soul777's Privacy Policy was last updated on 1 January 2026. If changes are made in the future, you will be notified via your registered mobile number or email, and the updated date will be reflected on this page.
If anything in soul777's Privacy Policy is unclear, let us know. We're happy to explain it in plain language — cutting through legal complexity is something we actively aim for.
When registering on an online gaming platform, many people wonder — where does my information actually go? soul777 takes that question seriously. We believe that if you can't trust soul777, there's no real joy in playing here. That's why data protection is more than a business obligation for us — it's an ethical one.
Many people in Bangladesh have had bad experiences sharing information on online platforms — unwanted phone calls, spam messages, or personal data ending up in the wrong hands. soul777 has taken those lessons seriously. We want to be clear: soul777 will never share your mobile number or email address with any marketing company — not now, not ever.
When you make a deposit on soul777 using bKash or Nagad, your mobile number and PIN are never stored on soul777's servers. The payment gateway communicates directly with your mobile banking provider — soul777 only receives the outcome (success or failure) and the transaction amount.
Soul777 uses data about your gaming activity — such as how long you've played and how often you've lost — specifically for responsible gaming monitoring. If a member's playing patterns raise any concerns, the soul777 team will reach out to offer support. This is data being used for good — not against our members, but to stand by them.
Soul777 makes this commitment: this Privacy Policy is not just words on a page. Every section is backed by real technical measures, and every soul777 employee is trained to work in line with these principles. Expect accountability from soul777 when it comes to protecting your data — we will do our best to deliver.
The questions soul777 members ask most often.